Visitor
•
1 Message
Cable shows glitch, on demand and streaming shows fine
We have been dealing with an annoying glitching picture for awhile. The trouble seemed to start after there was some work done on our street. We have had the signal refreshed, got a new box, router, and cables from Xfinity, rebooted, we have tried EVERYTHING!
this only happens to regular tv shows. On demand shows and programs on Netflix and Amazon Prime are great, absolutely no problems.
XfinityMatthew
Official Employee
•
1K Messages
30 days ago
Hello @user_lou1nz Sorry to hear the TV service is having issues. We would be happy to look into this for you. Is this issue happening on all the live channels or just specific ones?
0
0