Visitor

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1 Message

Monday, June 22nd, 2026 10:42 PM

Cable not working

Weather channel won’t come on.  Screen says one moment please channel should be available shortly.  Actually lots of other channels too for about a month.  Please advise

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Official Employee

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2.5K Messages

19 hours ago

@user_w8k2o7 Thank you for reaching out about this issue with your channels. Does anything help with the channels or have they been continuously out for that period of time? What have you tried so far for troubleshooting? 

 

https://www.xfinity.com/support/articles/x1-errorcode-xre-03005-unable-to-connect-to-xfinity-tv

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