Visitor
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5 Messages
Cable delay
I have a 20 second delay on all my cable boxes. I will be watching a basketball game, call a friend and they will be 20-25 seconds ahead. I get calls and texts during games and I won’t see it till 20 seconds later. Even if I stream off the app on the outside tv from the xfinity app, the app is faster. Please help if you can. Thanks !
XfinityGabby
Official Employee
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1.5K Messages
4 years ago
Hello @user_7a8e4c. Thanks for taking the time to reach out to us through Forums. I know those few seconds count especially when it comes to a game! Are you experiencing this issue on all channels or just a single channel?
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