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2 Messages
Friday, December 6th, 2024 4:02 PM
Cable box not working
error - there is no software to execute.
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5 months ago
Cannot find a life human to talk to
Official Employee
•
1.3K Messages
Hey there, @user_op6s6t! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the cable box. Do you see an error message or code displayed on the screen?
Contributor
46 Messages
Did you try to unplug it for a couple minutes, then plug it back in? That is like a hard reset.
user_op6s6t
2 Messages
5 months ago
Cannot find a life human to talk to
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0
XfinityAdrienne
Official Employee
•
1.3K Messages
5 months ago
Hey there, @user_op6s6t! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the cable box. Do you see an error message or code displayed on the screen?
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0
Sparty1966
Contributor
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46 Messages
5 months ago
Did you try to unplug it for a couple minutes, then plug it back in? That is like a hard reset.
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0