Support
Offers
Sign in
2 Messages
Friday, December 6th, 2024
Closed
Cable box not working
error - there is no software to execute.
Responses
11 months ago
Cannot find a life human to talk to
Official Employee
•
1.6K Messages
Hey there, @user_op6s6t! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the cable box. Do you see an error message or code displayed on the screen?
Contributor
47 Messages
Did you try to unplug it for a couple minutes, then plug it back in? That is like a hard reset.
user_op6s6t
2 Messages
11 months ago
Cannot find a life human to talk to
0
0
XfinityAdrienne
Official Employee
•
1.6K Messages
11 months ago
Hey there, @user_op6s6t! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the cable box. Do you see an error message or code displayed on the screen?
0
0
Sparty1966
Contributor
•
47 Messages
11 months ago
Did you try to unplug it for a couple minutes, then plug it back in? That is like a hard reset.
0
0