user_q610vo Thank you so much for your post on your cable box not working as it should. Have you taken a look at our TV troubleshooting steps already? If you have could you tell me if you are getting any errors or messages?
user_q610vo That is great to hear the Xfinity app is a great option for troubleshooting! Thank you for the update! The Xfinity app is a great option for troubleshooting as well!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAmandaB
Official Employee
•
1.6K Messages
5 months ago
2
0
user_71ao7h
1 Message
18 days ago
Talking to an actual service tech would be a great idea!
0
0