Hello @user_lbt44g, thank you for taking the time out of your day to leave a post. We would love to assist you with getting your cable box connected. I have also attached 2 articles with steps on connecting the cable box. X1 Self-Installation overview video, and X1 activation process overview. Do you have the coax cable connected to the wall then into the back of the cable box?
XfinityMarshante
Official Employee
•
372 Messages
20 days ago
Hello @user_lbt44g, thank you for taking the time out of your day to leave a post. We would love to assist you with getting your cable box connected. I have also attached 2 articles with steps on connecting the cable box. X1 Self-Installation overview video, and X1 activation process overview. Do you have the coax cable connected to the wall then into the back of the cable box?
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