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2 Messages

Thursday, June 25th, 2026 1:13 AM

braves vision glitches constantly

We have an XG1v3 settop box with pristine RF levels, 44 dB SNR, and yet channel 1254 is constantly glitching.  Audio cuts out, video freezes, often both at the same time.  Tiling as well.  The difference between this channel and all the other linear channels in the guide is that Braves Vision is delivered via 8 Mbps IP video stream over the embedded DOCSIS modem inside the STB.  But I've got a good drop, so is it just that this old STB can't keep up with this stream?  Yes, I've rebooted.  And it's the only box I have so there's nothing to compare it to.  And I don't have Xfinity internet, so the Xfinity Stream app is basically dead to me.  Any thoughts?

Oldest First
Selected Oldest First

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997 Messages

17 hours ago

Hello @supernintendo thank you for reaching out on our community forum! Is this the only channel that this is happening on? Have you done any other troubleshooting steps? Also, do you know how long you have had the box? 

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