Visitor
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1 Message
Brand new cable box repeatedly prompting voice guidance and won’t complete setup.
Tried multiple power cycles, it’s the same thing every time, would you like voice guidance?
No, I don’t. I’d like to setup and use my TV services that I pay 300$ a month for.
brand new device after the last one starts running terribly and this won’t even work.
XfinityBenny
Official Employee
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1.8K Messages
1 hour ago
@user_29e1v0 Thanks for adding to the forum and letting us know. If it continues, replacing the box at a local store is quickly done and free xfinity.com/local/store-offers. We can also have a technician out if needed, through this forum.
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