1 Message
Box not working
The tv says remote not paired to tv , I have rebooted the box serval times and it does not work now the box does nothing
1 Message
The tv says remote not paired to tv , I have rebooted the box serval times and it does not work now the box does nothing
XfinityJosephA
Official Employee
•
1.2K Messages
1 month ago
user_afoqt5 hello, how are you? Are you able to confirm what type of Xfinity remote you have? It seems like the remote needs to be re-paired. This link will show remotes and give instructions on how to set them up.
https://www.xfinity.com/support/remotes
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