I am so sorry that your box seems to be having some concerns! If you would like, we can do some troubleshooting here for you and now! I would need you to send me a DM with your name and your address by following these directions:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
CCJoseph
Problem Solver
•
729 Messages
2 years ago
@
I am so sorry that your box seems to be having some concerns! If you would like, we can do some troubleshooting here for you and now! I would need you to send me a DM with your name and your address by following these directions:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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