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Visitor

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1 Message

Friday, September 23rd, 2022 1:27 AM

Closed

Bluetooth

My xfinity box will not show Bluetooth and therefore won’t connect to my sound bar. Extremely frustrating. 

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Official Employee

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330 Messages

3 years ago

Hello. We appreciate you taking the time to reach out to us today. I know how important it is to ensure you are able to set up your home system the way you want it. I can definitely submit feedback regarding this. Please let us know if you need help with anything else. 

New Poster

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3 Messages

@XfinityJessicaA​ My older X1 box did have Bluetooth, under Settings, Audio - now the newest update does not show!!!!!

Expert

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24.6K Messages

3 years ago

does your TV have an ARC or eARC HDMI port? what inputs does your soundbar have available besides bluetooth?

Expert

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24.6K Messages

3 years ago

The soundbar probably is not going to pair to the x1 box it should be paired to the TV.

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