Mary86's profile

New Poster

 • 

1 Message

Fri, Mar 20, 2020 12:00 PM

blue screen 'preparing your box for new software PACE ABL v1.17'.

After a power outage, when the power was retored, I get a blue screen saying 'preparing your box for new software Pace Abl v1.17'  It just stays there and nothing happens.  Tried resetting cable box, and modem/router from Xfinity.  Nothing happens.  Is the box fried?  Any suggestions?

Responses

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

1 y ago

There’s no coming back from that message, it needs swapped out

New to the Community?

Start Here