Mary86's profile

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Fri, Mar 20, 2020 12:00 PM

blue screen 'preparing your box for new software PACE ABL v1.17'.

After a power outage, when the power was retored, I get a blue screen saying 'preparing your box for new software Pace Abl v1.17'  It just stays there and nothing happens.  Tried resetting cable box, and modem/router from Xfinity.  Nothing happens.  Is the box fried?  Any suggestions?



Diamond Problem Solver


25.9K Messages

1 y ago

There’s no coming back from that message, it needs swapped out

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