U

Visitor

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1 Message

Monday, October 16th, 2023 9:30 PM

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BLACK TV SCREEN

TV SCREEN IS BLACK.  CHANGED THE X1 BOX AND NOW IT SAYS THAT IT'S NOT CONNECTED.

Official Employee

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948 Messages

1 year ago

Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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