New Poster
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18 Messages
billing
Hi ,
I am having issues as usual with billing that is all over the place for the past couple of months. It has not bothered me as it has been lower then expected but now it is climbing back above what I had my contract last approved for. Looking for help from the great team that works on here as usual to solve my issues. I thought I would not have to deal with this for at least until close to July. But any help would be appreciated.
Rick
Can't pick exact but what ever the total billing between internet and cable
XfinityJohnG
Official Employee
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2.6K Messages
1 hour ago
Thank you for reaching out to our team here. I will be happy to take a look at any billing questions you have from here. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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