Visitor
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1 Message
Best cable box available
I just got a new tv and want to be sure it’s paired with the best cable box available. I currently have the XG1-P box, should I have something else? I still want DVR. The TV is an LG C4, supports 120 refresh rate if that matters. Thanks
BIslander
Problem Solver
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453 Messages
30 days ago
Get one of their two 4K boxes. Wired XG1v4 DVR or wireless Xi6. They do 4K 60. The XG1v4 does HDR while the Xi6 adds Dolby Vision. Both support Atmos audio.
There's very little 4K content, just a few live sports events. Most 4K comes from third party apps like Netflix that you can access through the X1 box.
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XfinityBillie
Official Employee
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3K Messages
28 days ago
@Mallozzadamus Thank you for taking the time to reach out to us here on our Xfintiy Forums. I definitely understand wanting to make sure you have the best equipment, especially after purchasing a new TV! I'd love to check on the equipment for you. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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