Good afternoon @user_jc3u5a, and thank you for reaching out to our Community Forums team regarding your issues with ESPN, I'm so sorry to see that it's choppy and cuts out. We apologize for the inconvenience and frustrations, that's one of my favorite channels so I know I would not be happy if I was in your shoes but want to assure you that you've reached the right team to help! May I ask, how long this issue has been happening? Are you experiencing issues with any other channels or just ESPN? Are you getting any error codes or messages as well?
XfinityAlyssaA
Official Employee
•
1.7K Messages
6 months ago
Good afternoon @user_jc3u5a, and thank you for reaching out to our Community Forums team regarding your issues with ESPN, I'm so sorry to see that it's choppy and cuts out. We apologize for the inconvenience and frustrations, that's one of my favorite channels so I know I would not be happy if I was in your shoes but want to assure you that you've reached the right team to help! May I ask, how long this issue has been happening? Are you experiencing issues with any other channels or just ESPN? Are you getting any error codes or messages as well?
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