New Poster
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2 Messages
Awful, just awful
Just last week I had 5 tvs hooked up to X1. Two don't work. Trying to get a hold of customer service is ridiculously frustrating.
New Poster
•
2 Messages
Just last week I had 5 tvs hooked up to X1. Two don't work. Trying to get a hold of customer service is ridiculously frustrating.
Responses
ComcastTambrey
Official Employee
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2.7K Messages
7 m ago
Hello, JohnGacinski. Welcome to the Xfinity Forums.
It is so exciting to get a bunch of new equipment connected in your home and I'm sad to hear that enjoyment has been interrupted by non-functioning devices. I can see why you'd be frustrated at this point just trying to get a hold of someone to help. I'd love to take a closer look and work with you to get all your devices up and running properly again! Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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