JohnGacinski's profile

New Poster


2 Messages

Tue, Nov 24, 2020 10:00 AM

Awful, just awful

Just last week I had 5 tvs hooked up to X1.  Two don't work. Trying to get a hold of customer service is ridiculously frustrating.  


Official Employee


2.7K Messages

7 m ago

Hello, JohnGacinski. Welcome to the Xfinity Forums. 

It is so exciting to get a bunch of new equipment connected in your home and I'm sad to hear that enjoyment has been interrupted by non-functioning devices. I can see why you'd be frustrated at this point just trying to get a hold of someone to help. I'd love to take a closer look and work with you to get all your devices up and running properly again! Please send me a private message with your first and last name, as well as your service address so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
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