AAXXAA's profile

Contributor

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775 Messages

Sunday, November 5th, 2023 8:01 PM

Closed

Auto detect dolby 5.1 setting causing audio pops in X1 Youtube app on Vizio TV speakers

I have a question about Xfinitys Xg1v4 box & sound.
I use an xg1v4 plugged into a Vizio tv. I use the built in TV speakers. The sound settings on the x1 box has always been on Auto Detect Dolby 5.1.
For a couple years now, ONLY WHEN watching YouTube via the Youtube app on the X1, i would get this random popping noise from my left speaker.
I swapped out the tv speakers. It didnt fix it.
I was thinking maybe it was the main board and was going to swap the main board.
Its been swapped before but that was bc of a blank screen.

So just now i turned the sound settings from auto detect 5.1 to STEREO and havent heard the popping.

Could that auto detect Dolby 5.1 setting have been causing an intermittent popping sound like that? Always from the left speaker? Because im not using a 5.1 setup?

why only on x1 youtube app specifically?

Should I be using Expert Mode or Stereo for just the built in Tv speakers?

Problem Solver

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390 Messages

1 year ago

TVs are stereo devices, so there's no advantage to sending 5.1, which will just get downmixed to stereo anyway.   If the Stereo or Expert mode avoids the popping sound, it seems like one of them would be a better choice than Auto.

Contributor

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775 Messages

@BIslander​ Is there any explanation as to why technically the auto detect would cause this popping? Only on YouTube app?

Problem Solver

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390 Messages

No idea.  Sorry can't help with that. 

Official Employee

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1.4K Messages

@AAXXAA, This is not something we deal with regularly. You may want to check with the manufacturer of your TV so see if it has something to do with your speakers. Let us know if you are still having issues. 

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