Rolf1's profile

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2 Messages

Sunday, January 5th, 2020 6:00 PM

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Audio Question: SAP won't reset

The Spanish audio feed shows up if a "SAP" feed is present.  So I go to the screen asking if I want to reset my audio so SAP isn't the default when a SAP feed is present, and click it.  A box pops up with the choice "OK" or "Cancel" and I click "OK."  But then it just goes back to the screen asking if I want to reset . . . 

Expert

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24.6K Messages

5 years ago


@Rolf1 wrote:

The Spanish audio feed shows up if a "SAP" feed is present.  So I go to the screen asking if I want to reset my audio so SAP isn't the default when a SAP feed is present, and click it.  A box pops up with the choice "OK" or "Cancel" and I click "OK."  But then it just goes back to the screen asking if I want to reset . . . 


while watching TV press down button on the remote. is the SAP circle 'checked'?

New Poster

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2 Messages

5 years ago

Hi,  No, the SAP circle is not checked when I press the down arrow.

Visitor

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1 Message

4 years ago

I had this problem and fixed it by pressing down while watching a show and then pressing Left to get to the last option which is "Video Description" and turning this OFF.  Why this impacts the language spoken, I have no idea, but turning off this option fixed everything so that HBO was back to speaking English.

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