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speedmaster2019
Conversation Starter
1st Accepted Solution
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Contributor

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24 Messages

Friday, October 21st, 2022 3:22 PM

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asterisk to the left of lines of the TV Guide - what is the meaning

Maybe it was there always but I just noticed that there are an asterisk to two of my channels on the tv guide (those channels are the Brazilian ones (additional channels) that, today, are out for me (you don't have access to this channel). Does the asterisk have some special meaning? What it is? Just curious if it has something with the problem I'm having to access those channels.
Thanks

Question

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Updated 

2 years ago

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XfinityThomasD

Official Employee

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1.2K Messages

3 years ago

@speedmaster2019 Thanks for creating a post on our Community Forums. I was checking my guide and didn't see anything come up with an asterisk next to the channel on the left side. I was also researching the icons and didn't see anything that sounded similar to what you've described. Would you be able to provide a picture or a link to a screenshot showing what you are seeing?

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Rustyben

Expert

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24.6K Messages

3 years ago

the asterisk is a toggle for 'favorite channel' ON/OFF. move to it and hit OK to toggle.

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speedmaster2019

Contributor

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24 Messages

@Rustyben​

Right, I was able to find out the moment I put my glasses on and realize it wasn't an asterisk but a star so, the mystery is solved.

Thank you and XfinityThomasD for jumping and trying to help with such a small issue, it is great to be part of the forums and have some knowledge to absorb.

Have a great night,

Speed

3 years ago

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XfinityRyanE

Official Employee

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1.1K Messages

We want to thank you for reaching out on the Community Forum for support, and we are glad we were able to help resolve your issue. Should you need assistance with anything else in the future, please don't hesitate to make a new post here. Our entire community is available to you at all times to ensure you get the help you need. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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