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Thursday, August 1st, 2024 7:59 PM

Arris XG1v4

How can I order an Arris XG1v4 box? I currently have an older model that is very slow and causing issues.

Official Employee

 • 

1.5K Messages

2 months ago

You can pick up equipment at a nearby Xfinity service center, and rur team can help with shipping, user_jrahc9. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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