Visitor
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3 Messages
Are you still there pop up?
How do i stop this come up all the time. I Have someone with alzehemiers and this causes alot trouble . Anyway to turn this off?
Visitor
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3 Messages
How do i stop this come up all the time. I Have someone with alzehemiers and this causes alot trouble . Anyway to turn this off?
XfinityGabriel
Official Employee
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2.2K Messages
3 years ago
Hi, @user_dc5c7e! Thank you for spending your time to reach out to XFINITY over our forums page for help with the "Are you still there" pop-up message. We can help with preventing that trouble for someone with Alzheimers. Your experience is our number one product. This message appears when the power saver mode is on. Here is a really convenient link to the details on how to turn this feature off. https://comca.st/3rHhx3E Please let me know if this helps.
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user_577ba6
Visitor
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1 Message
3 years ago
My power saving mode is off, I still get the message....
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