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user_glasdl
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Thursday, June 18th, 2026 7:05 PM

Apple TV

On one of my X1 boxes I need to login to Apple TV every time I watch something, even if I just logged in.  The other box is fine to continue watching shows day after day without logging in. Do I need a new box or is this normal?

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2 hours ago

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XfinityBrianH

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2 hours ago

 

user_glasdl  Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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