Visitor

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2 Messages

09/18/2026 11:30 PM

Apple TV error

I upgraded my X1 box in order to access the multiview feature and now I cannot connect to Apple TV app through Xfinity’s third party apps. The message I get is “can’t connect. Wait a moment, then try again”

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Official Employee

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2.8K Messages

12 hours ago

Thanks for meeting us here in our community, @user_7cd542, about the trouble with Apple TV on your X1 box. We're happy to help. Please review https://www.xfinity.com/support/articles/apple-tv-plus-overview for assistance with Apple TV. 

(edited)

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