Visitor
•
4 Messages
Apple TV app not allowing any login
I recently got new cable boxes and when I try to log into the Apple TV app, no QR code shows (just the 7 day trial option) so when I use the menu to try and sign in it says something like it is not available. I can "Try again" but it is an endless loop. One of my boxes eventually (random as far as I can tell) showed a QR code on the landing page so I got in on that box, but I have not been so lucky on the other (I have one more box to go which I have not even tried yet). I have "reset" the app multiple times and rebooted the box multiple times. All the other apps are fine.
I tried to see if I could circumvent by selecting the 7 day trial, but it actually did not work either - got the same endless loop where it was not available. The message I get on both says something about internet connectivity, but of course this is through the cable box and my Wi-Fi is fine and all the other apps are working.
What can I do?
XfinityGabriel
Official Employee
•
2.2K Messages
1 month ago
4
0