user_hzi95u's profile

Visitor

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2 Messages

11/03/2026 5:27 PM

App update

App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing 

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Visitor

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2 Messages

19 hours ago

This new format is terrible! Lost all my favorites and the functionality is much worse. Time to shop for NEW TV service!

Visitor

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1 Message

19 hours ago

This new app is horrible. Lost all favorites, you can see way less channels on the channel guide. Many great features taken away. Please bring the old app back!

Visitor

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2 Messages

18 hours ago

Everyone must have a job, even if their job is to break something that worked perfectly fine before it was given to them.

Visitor

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4 Messages

17 hours ago

This is also an issue on my LG smart TVs. I will be canceling my service if this is not fixed. Please restore the old app until the issue is fixed. It is insulting to customers that are paying premium prices to have to scroll through the entire channel list. 

Visitor

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1 Message

8 hours ago

The updated app is HORRIBLE!!!  It is better if everyone would just delete the app.  I'm all for making apps better but this is just stupid.  

Here's examples:

Use to set my guide to HD channels only, but not now.

Use to record with extended record time, not now.

New Poster

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3 Messages

52 minutes ago

The new xfinity app is just horrible.   You can't find anything the same way as before.  There was nothing wrong with the old app I don't understand the change.   I pay enough money for cable and I find this unacceptable.   Very bad business practices.

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