U

Visitor

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2 Messages

Wednesday, May 24th, 2023 3:49 AM

Closed

Any Harry Belafonte show recorded

It’s as if the DVR has chosen to record Harry Belafonte programs for us. I want to know where this setting is so I can delete it. 

Thanks

Accepted Solution

Official Employee

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1.7K Messages

2 years ago

Hi, @user_PeteAUG. I hope you are doing well. Thank you for creating a new post, so we can help with this issue. I see your DVR has decided it was a big fan of Harry Belafonte and started recording every title it could find. That is certainly a unique situation indeed. There may be a chance someone intended to set up a specific series/title, but things got mixed up along the way.

No worries! You've come to the right place. You have a great community of customers, experts, and employees here ready to help at all times. I'm sure you started already, but you can learn about deleting unwanted recordings here. If you check your scheduled recordings, do you see more coming up soon? Is it recording a specific channel or network, or does it seem to vary?

Visitor

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2 Messages

1 year ago

I found the recording setting and deleted it

Contributor

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234 Messages

Hi there, thank you for taking the time to reach out for help. Were you able to get this issue resolved, or do you still need help? It sounds like you may have figured it out on your end. 

I no longer work for Comcast.

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