Demetri's profile

Frequent Visitor

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13 Messages

Mon, Oct 19, 2020 10:00 AM

Am getting X1 HD service on one TV will a second TV with a smaller box also receive HD signal

I have  Xfinity HD service with an X1 box on one TV and a smaller HD-DTA/100u box on bedroom  TV.

The smaller box is connected to the bedroom hdtv tv via HDMI cable but the display is showing a letterboxed image. I have tried adjusting the small image through the comcast box settings but the aspect ratio setting is greyed out.

Any idea what the problem might be

Thanks for your help 

Responses

Accepted Solution

CCAndrew

Diamond Problem Solver

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25.9K Messages

8 m ago

What happens when you go to an HD channel?
Demetri

Frequent Visitor

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13 Messages

8 m ago

OK solved the aspect ratio problem.

 

I was using the lower SD tier channels......could you please advize how to set up my FAVORITES

Have been unable to set them up on the XR2 remote

Thank you very much for resolving my frustrating problem!!

Rustyben

Expert

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24K Messages

8 m ago


@Demetri wrote:

OK solved the aspect ratio problem.

 

I was using the lower SD tier channels......could you please advize how to set up my FAVORITES

Have been unable to set them up on the XR2 remote

Thank you very much for resolving my frustrating problem!!


https://www.xfinity.com/support/articles/x1-guide-add-a-channel-to-favorites

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