Sun, May 17, 2020 6:00 AM
1 y ago
@Cwhiteford516 wrote:I tried that and sap was already unchecked
would you list a couple of channel's call letters? are these numbered channels? or are you speaking of 'apps' on the x1 set top box?
@Cwhiteford516 wrote:All premium channels except screen flix are in Spanish. I have tried going to settings and changing it back to English. But it is set to english. I have also tried restarting the box
you posted in the x1 set top box area. try pressing down button on the remote and unchecking the SAP icon. working?
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
Hello Cwhiteford516, and thank you for creating a post. I'd be happy to assist you with getting this issue corrected, to get the ball rolling please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".