Skip to main content

    Support

    Offers

U
user_b02b44
1st Reply
1st Topic
1st Like

Visitor

 • 

2 Messages

Friday, February 3rd, 2023 8:45 PM

Closed

Alexa Skill to Control Xfinity TV

When will Comcast provide an Alexa Skill to control Xfinity TV.  The “award winning voice remote” story is wearing thin.  It’s past time for Comcast to create even basic skills to work with Alexa and Google.

Question

 • 

Updated 

2 years ago

1.7K

3

Official Solution

CCOtto

Problem Solver

 • 

497 Messages

2 years ago

Hi, @

Please leave your feedback here: https://bit.ly/3X6ZsJj. We will use it to make changes to our services. 

0

0

Vincent-11

Visitor

 • 

10 Messages

2 years ago

Please include supporting Alexa and Google  in any updates to the X1.  It is SO MUCH MORE CONVIENENT then the X1 remote.  Don't have to find it, stop cooking dinner, push the button (usually takes 2 pushes to make it work).  Your competitors have it.  I have bought it up several times on service chats with xfinity and the technicians pretend they don't know what Alexa is.  REALLY?

1

0

CCTravis

Problem Solver

 • 

546 Messages

Hello and good morning, @Vincent-11. We very much appreciate you taking the time to provide us with your experience, knowledge, and suggestions. It is vital to our team in order to help us improve, not only our products and services, but the customer experience as well. 

Although our development teams do use information provided to support, here, you may want to duplicate your suggestions, using the link below, as well 😀 Thanks again!

https://comca.st/3YQeGUD

 

I no longer work for Comcast.

2 years ago

0

EG

Expert

 • 

110.1K Messages

2 years ago

Moved here to the X1 help section for assistance.

2

0

Vincent-11

Visitor

 • 

10 Messages

@EG​ No, I didn't get an Answer.  I have asked on the help line,  at the Xfinity office and today at the Xfinity booth at an Expo in SLC.  Everyone acts like they don't know what I'm talking about or "not their job"

2 years ago

0

CCElizabeth

Problem Solver

 • 

908 Messages

@Vincent-11

Thank you for letting us know. The employees you have spoken with cannot help you because this is not a feature that have available just yet. The best way to make your suggestions and feedback heard are by leaving at the link provided above. Thank you for this awesome suggestion. We hope to see it come to fruition in the near future!

I no longer work for Comcast.

2 years ago

0

forum icon

New to the Community?

Start Here