Visitor
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2 Messages
adding CNN
I have a Samsung Smart TV on Xfinity cable and I get CNN with no problems. Recently I bought an F20 series Insignia Fire Tv which is also a smart TV using the same Xfinity cable. I can not access CNN on it. If both TV"s are on the same network, why CNN on one (Samsung) TV and not on the Insignia Fire TV???
XfinityBillie
Official Employee
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3K Messages
2 months ago
@bplague Thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand the frustration if you are running into an error trying to access CNN on your new Insignia Fire TV. Can you clarify if you are trying to use the CNN app on the Smart TV, or the Xfinity Stream app? Can you also confirm what type of error you are running into so that we can better assist? The more information you can provide the better we will be able to assist you.
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