Hello, @user_b9f0d6. Thanks for posting on our community forums for assistance. I'm sorry to hear about the new remote not working as it should. What kind of remote is it? Is it a voice remote? You can check our remotes HERE. Let me know if this helps.
XfinityDilary
Official Employee
•
2.2K Messages
2 years ago
Hello, @user_b9f0d6. Thanks for posting on our community forums for assistance. I'm sorry to hear about the new remote not working as it should. What kind of remote is it? Is it a voice remote? You can check our remotes HERE. Let me know if this helps.
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