Visitor
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1 Message
Account Settings Help
I am getting the same error and am not able to get to my home screen. I have troubleshooted twice and unpaired and repaired the remote with nothing changing. Has this issue not been fixed from 3 months ago?????
MikeB39A
Problem Solver
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473 Messages
2 m ago
What error message are you getting and which remote are you using?
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XfinityTambrey
Official Employee
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3.1K Messages
2 m ago
Hello @user_bdeb37. I'm glad you chose to reach out to us here on the Xfinity Forums for support.
I know its been a few days since you posted and I wanted to check in quickly to see if you were still in need of a hand?
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