1 Message
ABC and FOX pixelating for 2 months
As I write ABC in on XFinity in Skokie Illinois is pixelating distorting, the pictures and the voice. The same thing happens with Fox. Nothing I do fixes it and restarts of the system. Don’t help it either. This is ruining some of my favorite programs that I record. If it were my DVR wouldn’t be happening on every channel I’m supposed to have a technician come on Friday, but I don’t know what he’s gonna be able to do. has anyone else had a similar experience and had it resolved satisfactorily?
CCDanielB
Official Employee
•
252 Messages
1 year ago
@user_848k1x Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
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