A Year Later and CNN Audio Drop is Still Not Fixes

Unbelievable that a year after this problem of the CNN channel’s audio is continually dropping, and with all the reassurances, and silly questions about what the users are doing as if its something to do with them (a typical CS tactic to hold the mob back) and instead of just getting a tech to monitor it and see for themselves …. This problem is still now fixed.  

one year.   

and of course the old thread is locked to new comments.  

https://forums.xfinity.com/conversations/x1/cnns-sound-is-cut-off-intermittently/66295fa0bf751d79fd9bb941?commentId=662c0bcfd0a1e70b59e2f218