Sherah0907's profile

New Poster

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13 Messages

Tue, May 10, 2022 4:21 PM

A p p s - 04035 error code when I try to get to any of the games on X1

A p p s - 04035 error code when I try to get to any of the games on X1 happening since May 8th, 3 days now! FIX PLEASE

skintime

Contributor

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227 Messages

17 d ago

I've been complaining about this since thursday. At least we are not alone

Visitor

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1 Message

15 d ago

I started getting this error code yesterday (5/11). How can we fix this?

XfinityDaryl

Official Employee

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465 Messages

@Sherah0907

 

If you are seeing this code, first try to refresh the app by pressing Exit on your remote, and try it again. Let me know if you are still having this issue after trying that. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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2 Messages

14 d ago

I have had the same problem...Just spoke to an agent, who said it is a problem with the server and they are working on and hope to have it up and running shortly.

skintime

Contributor

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227 Messages

@user_5778d7​ Yay. finally some useful news. It's only been 8 days now. 

XfinityAbbie

Official Employee

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956 Messages

@user_5778d7 Thank you for letting us know you are experiencing this issue. If you are still experiencing issues and would like to troubleshoot further, please let me know. I am here and happy to help. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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