New Poster
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7 Messages
8 hour limit on dvr viewing
I have a 10-hour recording, but at the end of 8 hours it kicks me out and I can't watch the rest of it. Why?
New Poster
•
7 Messages
I have a 10-hour recording, but at the end of 8 hours it kicks me out and I can't watch the rest of it. Why?
XfinityRichard
Official Employee
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2.2K Messages
25 days ago
Hi there, @JDHoutz I'm very sorry for the trouble you are experiencing with your recordings. Have you tried adjusting the recording start and stop times? Have you checked your DVR storage?-Richard
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JDHoutz
New Poster
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7 Messages
23 days ago
I have learned that the 8-hour limit on a single DVR recording is a system problem. Upgrading capacity and equipment does not help. It is currently up to the user to discover whether a scheduled recording is going to be longer than 8 hours and jump through some hoops to be able see the whole thing, namely to create two shorter recordings by manually determining the start and stop times for each segment.
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