medelson61's profile

New Poster

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2 Messages

Sat, Dec 19, 2020 8:00 AM

4K with my modem

I have my own Netgear modem, and just bought a 4K Roku TV. I've been reading that if I have an xi6 top box and an xg1v4 DVR, I should be able to have 4K content. Is this correct, and how do I obtain these through Xfinity if it is?

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

The quickest is your local service center to get equipment. An Xi6 won’t work properly with your personal modem
https://www.xfinity.com/support/articles/uhd-4k-faqs

https://www.xfinity.com/support/articles/wireless-tv-box-faqs
Rustyben

Expert

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24K Messages

6 m ago


@medelson61 wrote:
I have my own Netgear modem, and just bought a 4K Roku TV. I've been reading that if I have an xi6 top box and an xg1v4 DVR, I should be able to have 4K content. Is this correct, and how do I obtain these through Xfinity if it is?

adding... the xfinity stream TV channel on the roku apparently does not provide any 4k content. 

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