U

Tuesday, July 23rd, 2024 9:41 PM

4K streaming box

I just received a 4K streaming box and a have an X1 main box with DVR. I'm afraid of losing my recordings and future recordings if I activate it. I have 2 satellite boxes for which this will replace one. I can see my recordings on Xfinity stream so she's that mean they're in the cloud and safe?

Official Employee

 • 

966 Messages

1 month ago

Hello user_3aktkp the primary recordings are stored in the main X1 DVR, so if the new 4k box is for a secondary cable box, then there's no concern with losing content. If the recordings in question are seen via the Cloud DVR, then they are being stored online.  

 

forum icon

New to the Community?

Start Here