4k Netflix not working also wont let me use 4k 60htz.
I just updated to the x1 4k box. I was using an apple 4k tv box and used netflix every day. When I hooked up the box the best resolution I could select was 4k 30htz which was weird but ok. The first thing I did after setting it up was to sign in to netflix and that's when I noticed that netflix was only letting me watch movies on HD and not ULTRA HD like I had in the past. What is even more weird is that the youtube app works great when there is a 4k video the little 4k symbol showes up and it works perfect. Now before you ask I am using a 4k tv with a 4k hdmi and my internet is 100 plus MG and its directly plugged into the tv. Please someone help me or let me know if you have the same problem thanks.