B

Visitor

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2 Messages

Wednesday, March 8th, 2023 9:00 PM

Closed

4K Cable Box

​I have two non-4K cable boxes.  I just got a 4K tv and, via telephone, requested that Xfinity send me a 4K cable box.  The box arrived today, but it is the Xi6-A streaming box.  Is this what the 4K cable box is?  Are live tv channels streamed in 4K rather than through the physical cable coming out of my wall?  I don't need a streaming box to watch Netflix, HBO Max, etc. - it's already on my LG tv (and Xbox Series X).  Is there any point to having this 4K streaming box?​

Problem Solver

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390 Messages

2 years ago

There are two 4K boxes, the wireless Xi6 you got and the wired XG1v4 DVR.  I have two of the DVRs.  Xfinity sent me an Xi6 that I sent back because I wanted a wired box with a DVR and six tuners.  The Xi6 supports Dolby Vision while the XG1v4 does not. 

btw, Comcast has almost no 4K content except for apps like Netflix accessed through the Xfinity box.  They have a few sports events in 4K. Everything else is HD.

(edited)

Visitor

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2 Messages

@BIslander​ I saw that last night.  I could watch two college basketball games (which is great, I am a big fan, but only two?) and some On Demand movies and tv shows, but no actual broadcasts.  Is there any reason to hope that a box will be released that supports Dolby Vision and also has DVR capability?

Problem Solver

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390 Messages

@Brucein3Dx​ There's very little 4K content produced for broadcast or cable/satellite distribution.  Not likely to expand much unless TV stations embrace using ATSC 3.0 for 4K.  

I haven't seen any signs that Xfinity plans to add Dolby Vision to the existing 4K DVR.  Wireless/streaming seems to be the direction they are moving.  

Official Employee

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974 Messages

Hi there, @Brucein3Dx, thank you for taking the time to reach out to us through our Xfinity Forums. Congratulations on the new 4K TV, I hope you have been able to enjoy some movies, games or shows on it already. 

 

I am happy @BIslander has been able to assist in answering some of your quesitons. Do you still need assistance regarding the streaming box your received? Were you interested in the 4K DVR box?

I no longer work for Comcast.

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