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Monday, September 16th, 2024 2:10 AM

4k box

Hello, I recently purchased a new 4K TV. I did not know that I needed to update my current HD box. Can you please send me a new 4K TV box with DVR. Thank you. 

[Edited: Personal Information]

Official Employee

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1.2K Messages

2 months ago

Hey user_gcs2iq we'd love to assist. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

 

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