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1 Message
Saturday, May 17th, 2025
Upgraded X1 box to 4k box. Once installed it will not go past the Welcome screen
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Official Employee
383 Messages
2 months ago
Hey there user_8fr2os. I am glad you were able to upgrade to one of our 4K boxes! After installation, have you done any additional troubleshooting? If so, what steps have been taken so far?
XfinityJon
Official Employee
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383 Messages
2 months ago
Hey there user_8fr2os. I am glad you were able to upgrade to one of our 4K boxes! After installation, have you done any additional troubleshooting? If so, what steps have been taken so far?
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