Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box
If you still find yourself having issues, please let us know and we can dig deeper into the issue.
XfinityMichaelC
Official Employee
•
4K Messages
3 years ago
Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box
If you still find yourself having issues, please let us know and we can dig deeper into the issue.
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