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user_e5v9ca
1st Topic

2 Messages

06/26/2024 4:06 PM

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2nd HDMI input on back of device - How to activate and access?

Just looking to see if anyone has been able to get the 2nd HDMI INPUT to work - they say you can plug in another device and stream

Question

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Updated 

2 years ago

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BIslander

Problem Solver

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702 Messages

2 years ago

As far as I know, HDMI input has never been implemented on X1 boxes.

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XfinityKassie

Official Employee

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2.7K Messages

2 years ago

 

@user_e5v9ca Good morning, and Happy Friday! Thank you for reaching out to our Community Forums Team for assitance with your TV box. Both HDMI ports should be working. May I ask what model of box we are working with, and what type of device you are trying to connect with the 2nd input? 
 

 

 

https://www.xfinity.com/support/articles/identifying-video-connection-types

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user_e5v9ca

2 Messages

It’s the smaller X1 box. No cables (coax ) network Cable.

and wanted to plug in another streaming box in the HDMI input

2 years ago

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XfinityJoe

Official Employee

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1.5K Messages

@user_e5v9ca Connecting a third-party streaming product to our equipment via HDMI is not a feature that is supported. 

 

I am an Official Xfinity Employee.
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2 years ago

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user_lwysgt

1 Message

Is it possible to connect a device like a Nintendo Switch into the HDMI in port, to connect it to the TV through the X1 box?

2 years ago

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XfinityAmandaB

Official Employee

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3.5K Messages

 

user_lwysgt That is a great question! The HDMI ports on the X1 box are for outgoing signals and are not meant to receive a signal from a different device. Your Switch would have to be connected to the TV using the HDMI cable or a converter. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

2 years ago

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