Frequent Visitor
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20 Messages
2 DVR's + 4 Streaming Devices with Xfinity App
Hello,
We have 6 TVs, of which 2 have a Set-Top Box with DVR's and the remaining have non-DVR set-top boxes. Since the STB prices are getting pretty expensive, I am keeping the 2-DVR's and using a streaming device, whether it be Roku, FireStick, or Xumo Stream Box with the Xfinity App for the other TVs to watch pre-recorded & live shows and movies etc., and others like Netflix, Prime Video, HULU.
We have an unlimited data plan on our Internet, so can I assume that using the streaming devices will be okay? I can't think of another way to cut some costs other than to eliminate 4 of the non-DVR STBs. We have been with Comcast/Xfinity for 20 plus years, and I have to call them to see if we can save some cost somewhere - usually it's only good for a year though, so I have to call customer service and try again.
If anyone has any suggestions, please give your input.
Thank you in advance.
XfinityMarshante
Official Employee
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848 Messages
13 hours ago
Hello @Macuser4770, thank you for taking the time to leave a post. I can completely understand why you’re looking for ways to manage costs, especially with multiple TVs and set‑top boxes in your home. After 20+ years with us, your loyalty truly means a lot, and you deserve solutions that work for your household without feeling like you need to sacrifice the way you enjoy your services. We’d be more than happy to review your account and see what current promotions you’re eligible for that best fit your needs. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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