Visitor
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2 Messages
15 year old plasma tv cannot connect to xfinity
My 15 year old Panasonic TV will no longer connect to Xfinity. I have tried several HDMI cables and all three ports, but it no longer connects. It did connect in the past, but I haven't used it in many months. I know the Input setting on my TV is correct. How can I fix this?
XfinityAlyssaA
Official Employee
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2.5K Messages
1 hour ago
Good afternoon @user_9pj0wt, and thank you for reaching out to us on our Community Forums—we appreciate your time. I understand you’re having trouble connecting your plasma TV to your network, and we’ll be happy to help troubleshoot.
To get started, are you seeing any error messages or codes displayed on your TV when you attempt to connect? Additionally, could you please confirm the make and model of your TV?
This information will help us provide the most accurate next steps.
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