I need an XG1v4 box and an XiDX1 box, both with coaxial connections. Xfinity keeps sending me Xi6 boxes which I cannot use.

Hello, @user_tt6v04! Thanks for reaching out to us here on the Community Forum. Sorry to hear you didn't get the needed devices. For a quick solution, you may try visiting an XFINITY Store with the unwanted devices for an exchange. Locations and hours can be found here : https://www.xfinity.com/local/store-offers. If you prefer, we can send them out with return kits for the old ones as well. To get that process started, please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.