Zip code does not match when transferring number from Xfinity

user_kbbprh, Hi there! Thanks for reaching out. I can understand the importance of wanting to transfer your two numbers over to Verizon. We will surely miss your business. Are you needing to unlock two Now Mobile phones? If so, they can only be unlocked after a certain time period. Your phone will be unlocked automatically 180 days after it was purchased. We will also unlock your phone only if it is not reported lost, stolen, or involved in fraudulent activity. If you believe you’ve met these requirements, but your phone is still locked, please chat with us at this link here or visit this link to to visit our NOW Support Center for finding common solutions, self-help options, troubleshoot or manage your account and more here.