1 Message
You have to be the worst company I have dealt with
I am a retired IT company owner. Your company has to be the worst I have ever dealt with. I am going to say this. If you want me to pay for your services, you will fix your system so I can pay for your services. I am writing this so I can take this to court if needed. You have been notified.
XfinityJoe
Official Employee
•
545 Messages
6 hours ago
I apologize for the frustration @user_6ew4s4 we would be happy to look into this with you.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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